Terms & Conditions

1. Booking & Payment:

• A minimum advance payment of 50% is required to confirm the booking. The remaining amount must be paid before the commencement of the tour.
• Payment can be made via bank transfer, UPI, or cash.
• Failure to make the full payment on time may result in cancellation of the booking.

2. Cancellation & Refund:

• Cancellation before 15 days of the tour: 90% refund.
• Cancellation between 7-15 days: 50% refund.
• Cancellation within 7 days: No refund.
• Refunds will be processed within 10-15 working days.

3. Changes & Modifications:

• Any changes to the itinerary must be informed at least 7 days before the tour.
• Changes are subject to availability and additional charges may apply.
• The company reserves the right to modify the itinerary due to unforeseen circumstances such as weather, road conditions, or government restrictions.

4. Travel Documents & Permits:

• Guests must carry valid identity proof (Aadhar, Passport, Voter ID, etc.).
• Special permits may be required for restricted areas in Sikkim and must be arranged in advance.

5. Responsibilities & Liabilities:

• The company is not responsible for delays, accidents, natural calamities, or any unforeseen circumstances beyond our control.
• Guests are responsible for their personal belongings and valuables during the tour.
• Any damages caused to the vehicle or hotel property due to guest negligence will be charged accordingly.

6. Health & Safety:

• Guests with medical conditions should inform us prior to booking.
• The company will not be liable for any health-related issues during the trip.
• Travel insurance is recommended but not mandatory.

7. Conduct & Behavior:

• Any misconduct or violation of rules may lead to immediate termination of services without a refund.
• Guests are expected to respect local customs and traditions.

8. Dispute Resolution:

• Any disputes arising out of our services will be subject to the jurisdiction of the courts in Sikkim/Darjeeling.